Archive for August, 2011
Facebook’s Privacy Overhaul
by: Pannos-Winzeler
Wednesday, August 31st, 2011
Facebook has recently unveiled one of the biggest privacy overhauls in the company’s history. Although there are implications for business pages, the majority of these changes directly affect personal accounts. Below is a brief overview of the new features: Profiles: users will have greater profile control as privacy settings now appear directly next to content Read More…
3 Keys to Making Your eBranch Successful
by: Jim Pannos
Monday, August 15th, 2011
Many bankers, looking to harness the power of the Internet to sell products and services, are recreating their web sites from the traditional “electronic brochure racks” into eBranches designed to drive new business growth. For more information on why and how this can be accomplished, please read eBranches – The Future of Bank Websites by Mike Bouchard, our Web Specialist. For purposes of this article, however, I’d like to outline what it takes to get the maximum benefit from your new eBranch once the decision has been made to build and launch one.
Social Media Monitoring & Management
by: Tara
Monday, August 15th, 2011
Conversations about your brand continue when you close the doors for the night. Customers expect now more than ever to conduct business on their terms, and that means when it is convenient for them. With the shift to online banking in full swing, customers are more frequently reaching out to their financial institution on the weekends or evenings via social media hoping, and some expecting, to receive a response. There are 3 common questions about social media monitoring which we receive.
eBranches – The Future of Bank Websites
by: Michael
Monday, August 15th, 2011
More and more consumers – of all ages – are using the Internet to buy products and services directly from companies across all industry segments, including banks. Many community bankers are recognizing this growing trend, and are moving to expand and simplify the e-commerce capabilities of their websites. Perhaps it is time for your bank to do likewise.
Tara Featured in SNHU’s Faculty Spotlight
by: Pannos-Winzeler
Thursday, August 11th, 2011
Our PR and Media Director, Tara Hershberger, works an adjunct instructor for Southern New Hampshire University. This past year she authored and taught their first-ever Social Media Marketing Strategies graduate level online course. Tara was recently featured in SNHU’s Faculty Spotlight, click here to read the article. Connect with Tara on Twitter: @TaraHersh